Terms of Service – Dermatech Innovations

Effective Date: 05/09/2026
Last Updated: 06/17/2026

These Terms of Service (“Terms”) govern your access to and use of the website located at dermatechinnovations.com, including any related pages, features, content, products, services, and transactions offered through the website (collectively, the “Site”).

The Site is operated by Dermatech Innovations, LLC, doing business as Dermatech Innovations (“Dermatech,” “Company,” “we,” “us,” or “our”).

By accessing the Site, creating an account, submitting an inquiry, requesting pricing, or purchasing a product, you acknowledge that you have read, understood, and agreed to be bound by these Terms. If you do not agree, you must not use the Site.

1. Eligibility

You must be at least 18 years old and legally capable of entering into a binding agreement to use the Site or purchase products.

If you use the Site on behalf of a clinic, medical practice, spa, company, or other organization, you represent that you have authority to bind that organization to these Terms.

Certain professional devices, products, training materials, or services may be available only to qualified, licensed, certified, or otherwise authorized professionals. We may request documentation verifying your qualifications before completing a sale, providing training, or allowing access to restricted materials.

2. Medical and Professional Disclaimer

Content provided through the Site is for general informational, educational, and commercial purposes only. It is not medical advice, diagnosis, treatment, or a substitute for consultation with a qualified healthcare professional.

Product descriptions, demonstrations, testimonials, training materials, and other content do not guarantee any particular clinical, cosmetic, financial, or business outcome.

Purchasers and users are solely responsible for:

determining whether a product is appropriate for a particular person or use;
obtaining all necessary licenses, certifications, approvals, and patient consents;
complying with applicable laws, professional standards, and scope-of-practice requirements;
reviewing and following all product instructions, contraindications, warnings, protocols, and safety materials; and
ensuring that products are operated only by properly trained and authorized individuals.

Products must not be used contrary to their labeling, instructions, intended use, or applicable law.

3. Product Information

We make reasonable efforts to display product descriptions, specifications, images, dimensions, pricing, availability, and other information accurately. However, we do not guarantee that all information on the Site will always be complete, current, or error-free.

Product images are for illustrative purposes. Actual colors, packaging, accessories, components, and appearance may vary.

We reserve the right to:

correct errors or omissions;
update product information;
modify specifications;
discontinue products;
limit quantities;
reject or cancel orders; and
change pricing before an order is accepted.

A listing on the Site does not guarantee that a product is available or suitable for every customer, jurisdiction, treatment, or application.

4. Orders and Acceptance

Submitting an order does not constitute our acceptance of that order.

We may review an order before accepting it, including verifying:

payment information;
billing and shipping details;
purchaser identity;
professional credentials;
product availability;
territorial restrictions; and
compliance with our sales policies.

An order is accepted only when we issue an order confirmation, process payment, ship the product, or otherwise expressly confirm acceptance.

We may refuse or cancel an order for any lawful reason, including suspected fraud, pricing errors, inventory issues, resale concerns, regulatory restrictions, or failure to provide requested documentation.

If we cancel an order after collecting payment, we will refund the applicable amount to the original payment method, subject to any lawful deductions disclosed before purchase.

5. Prices, Taxes, and Payment

Prices are displayed in U.S. dollars unless otherwise stated.

You agree to pay all charges associated with your order, including applicable:

product prices;
sales or use taxes;
shipping and handling fees;
customs duties;
import charges;
financing fees; and
other charges disclosed before checkout.

Prices may change without notice, but changes will not ordinarily affect an order we have already accepted.

You represent that you are authorized to use the payment method submitted. We may use third-party payment processors, and your payment may also be governed by their terms and privacy practices.

Products marked “Request Pricing” may require a written quotation, sales agreement, deposit, financing approval, or separate purchase agreement. If a separate signed agreement conflicts with these Terms, the signed agreement will control for that transaction.

6. Financing and Deposits

Where financing is offered, approval is subject to the terms and underwriting requirements of the applicable financing provider. We do not guarantee approval or any particular financing terms.

Unless otherwise stated in writing:

deposits are applied toward the purchase price;
orders requiring customization, special procurement, or reserved inventory may be non-cancellable;
deposits may be non-refundable once processing, procurement, customization, training coordination, or shipment preparation has begun; and
failure to complete payment may result in cancellation and forfeiture of amounts permitted by law and the applicable sales agreement.

Any specific deposit or cancellation terms presented in a quotation or purchase agreement will control.

7. Shipping and Delivery

Shipping and delivery dates are estimates only and are not guaranteed unless expressly stated in a signed written agreement.

We are not responsible for delays caused by carriers, customs, weather, supply-chain disruptions, labor disputes, government action, incorrect addresses, recipient unavailability, force majeure events, or other circumstances outside our reasonable control.

Risk of loss and title will transfer as stated in the applicable quotation, invoice, shipping policy, or sales agreement. Where no separate term applies, risk of loss transfers upon delivery to the address provided by the purchaser, to the extent permitted by law.

You are responsible for inspecting shipments promptly. Visible shipping damage, shortages, or incorrect items must be reported to us within [number] days of delivery, together with photographs and supporting documentation.

International customers are responsible for determining whether products may lawfully be imported, possessed, marketed, or used in their jurisdiction.

8. Returns, Exchanges, and Refunds

Returns, exchanges, cancellations, and refunds are governed by our separate Return and Refund Policy, which is incorporated into these Terms by reference.

Unless that policy or applicable law provides otherwise:

authorization is required before any return;
unauthorized returns may be refused;
returned items must satisfy the stated eligibility and condition requirements;
opened, used, installed, activated, customized, hygienic, consumable, or special-order products may be non-returnable;
original shipping fees may be non-refundable;
return shipping and restocking fees may apply; and
refunds will be issued only after inspection and approval.

Nothing in these Terms limits any non-waivable consumer rights.

9. Product Warranties

Products may be covered by a separate written limited warranty provided by Dermatech, the manufacturer, or another supplier.

The applicable written warranty, if any, will describe:

the warranty period;
covered products and components;
exclusions;
claim procedures;
repair or replacement options; and
customer responsibilities.

You must review the applicable warranty before purchase and retain your receipt, invoice, serial number, and warranty documentation.

Except as expressly stated in a written warranty or required by law, no oral statement, sales presentation, demonstration, advertisement, training session, or communication creates an additional warranty.

Federal law regulates how written consumer warranties are disclosed and may limit certain disclaimers, so this section must remain consistent with your actual warranty document.

10. Installation, Training, and Technical Support

Installation, onboarding, training, certification, maintenance, and technical support are provided only when expressly included in the applicable product description, quotation, invoice, warranty, or sales agreement.

Training does not replace professional licensing, independent clinical judgment, manufacturer instructions, or compliance with applicable regulations.

You are responsible for ensuring that:

the installation location is suitable;
electrical, internet, ventilation, and environmental requirements are met;
all operators complete required training;
products are maintained and serviced appropriately;
unauthorized modifications are not made; and
all required records are retained.

We may suspend technical support or warranty services where a product has been misused, modified, serviced by an unauthorized party, operated contrary to instructions, or associated with overdue amounts, to the extent permitted by law.

11. Accounts

You may be required to create an account to access certain features.

You agree to provide accurate, current, and complete information and to keep it updated. You are responsible for safeguarding your login credentials and for activity conducted through your account.

You must notify us promptly at support@dermatechinnovations.com if you suspect unauthorized access or use.

We may suspend or terminate accounts that contain false information, violate these Terms, create security risks, or are used unlawfully.

12. Acceptable Use

You may not use the Site to:

violate any law or regulation;
commit fraud or impersonate another person;
interfere with Site security or operation;
introduce malware or malicious code;
scrape, crawl, harvest, or extract data without written permission;
attempt unauthorized access to accounts, servers, or systems;
copy or commercially exploit Site content without authorization;
misuse product materials or training content;
submit false reviews, claims, credentials, or information;
infringe intellectual-property, privacy, or other rights; or
use the Site in a manner that could harm Dermatech, its customers, or third parties.

13. Intellectual Property

The Site and its contents—including text, graphics, logos, product names, photographs, videos, manuals, training content, downloads, designs, software, and layout—are owned by or licensed to Dermatech and are protected by intellectual-property laws.

We grant you a limited, revocable, non-exclusive, non-transferable license to access and use the Site for lawful personal or internal business purposes.

You may not reproduce, modify, distribute, publish, sell, license, reverse engineer, create derivative works from, or commercially exploit Site content without prior written permission.

“Dermatech Innovations” and associated names, logos, slogans, and product branding may be trademarks of Dermatech or their respective owners. No trademark license is granted by these Terms.

14. Reviews, Testimonials, and User Content

If you submit a review, testimonial, photograph, video, comment, question, or other material (“User Content”), you represent that:

you own or control the necessary rights;
the content is truthful and based on your genuine experience;
it is not misleading, defamatory, unlawful, or infringing;
required disclosures are included; and
it does not contain confidential information or unauthorized patient information.

You grant Dermatech a worldwide, non-exclusive, royalty-free, transferable, sublicensable license to host, use, reproduce, display, adapt, publish, and distribute the User Content in connection with our business and marketing, subject to applicable privacy and publicity laws.

We may remove or decline User Content at our discretion, but we do not undertake to monitor all submissions.

15. Third-Party Links and Services

The Site may contain links to or integrations with third-party websites, financing providers, payment processors, shipping companies, social platforms, or other services.

We do not control and are not responsible for third-party content, security, availability, policies, or conduct. Your use of third-party services is governed by their own terms.

16. Privacy

Our collection, use, and disclosure of personal information are described in our Privacy Policy, which is incorporated into these Terms by reference.

You are responsible for reviewing the Privacy Policy before using the Site or submitting personal information. The FTC advises businesses to make accurate privacy representations and honor the commitments stated in their privacy policies.

17. Electronic Communications

By using the Site, submitting forms, creating an account, or placing an order, you consent to receive transactional communications electronically, including order confirmations, invoices, disclosures, notices, and support communications.

Marketing emails or text messages will be sent only as permitted by applicable law and any consent you provide. You may opt out of marketing communications using the instructions provided, although you may continue to receive transactional or service-related messages.

18. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SITE AND ALL SITE CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE.”

Except for any express written product warranty, Dermatech disclaims all warranties relating to the Site, whether express, implied, statutory, or otherwise, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

We do not warrant that:

the Site will be uninterrupted, secure, or error-free;
information will always be complete or current;
defects will be corrected immediately;
the Site will be free of harmful components; or
products or services will achieve any specific clinical, cosmetic, financial, or business result.

Some jurisdictions do not permit certain warranty exclusions, so portions of this section may not apply to you.

19. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DERMATECH AND ITS OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, AFFILIATES, SUPPLIERS, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, LOST DATA, BUSINESS INTERRUPTION, OR LOSS OF GOODWILL.

Except for liability that cannot lawfully be limited, Dermatech’s total aggregate liability arising from or relating to the Site, these Terms, or a product transaction will not exceed the greater of:

the amount you paid to Dermatech for the specific product or service giving rise to the claim during the preceding twelve months; or
$100.

These limitations apply regardless of the legal theory and even if a remedy fails of its essential purpose.

This section must be reviewed carefully for enforceability under the governing state law and for any separate commercial sales agreements.

20. Indemnification

To the extent permitted by law, you agree to defend, indemnify, and hold harmless Dermatech and its owners, officers, employees, contractors, affiliates, suppliers, and agents from claims, liabilities, losses, damages, judgments, costs, and reasonable attorneys’ fees arising from:

your violation of these Terms;
your misuse of the Site or a product;
your unlawful or unauthorized treatment or business practices;
your violation of professional obligations;
your User Content;
your infringement of another party’s rights; or
acts or omissions by persons operating products under your control.

This provision does not require a consumer to indemnify Dermatech for Dermatech’s own unlawful conduct where prohibited by law.

21. Governing Law

These Terms are governed by the laws of the State of [state], without regard to conflict-of-law principles.

The United Nations Convention on Contracts for the International Sale of Goods does not apply, to the extent its exclusion is enforceable.

22. Dispute Resolution

Court Jurisdiction

Any dispute arising from these Terms or the Site must be brought exclusively in the state or federal courts located in Miami-Dade County, Florida, and each party consents to those courts’ personal jurisdiction and venue.

Arbitration will take place in Miami-Dade County, Florida, unless applicable rules permit remote proceedings.

NO CLASS ACTIONS: To the extent permitted by law, disputes must be brought individually and not as a plaintiff or class member in a class, consolidated, collective, or representative proceeding.

An arbitration clause should be reviewed by counsel and presented through a clear checkout acceptance process rather than merely placed inconspicuously in a footer.

23. Changes to These Terms

We may update these Terms from time to time.

The revised Terms will be posted on the Site with a new “Last Updated” date. Changes apply prospectively unless otherwise stated or permitted by law.

Where required, we may provide additional notice or request renewed consent.

24. Suspension and Termination

We may suspend or terminate your access to the Site if you violate these Terms, create security or legal risk, misuse products or services, or engage in conduct harmful to Dermatech or others.

Provisions that by their nature should survive termination will remain in effect, including intellectual-property, disclaimer, limitation-of-liability, indemnification, dispute-resolution, and governing-law provisions.

25. Miscellaneous

These Terms, together with any incorporated policies and applicable signed agreement, constitute the entire agreement regarding the Site and related transactions.

If a provision is held unenforceable, it will be modified to the minimum extent necessary or severed, and the remaining provisions will continue in effect.

Our failure to enforce a provision is not a waiver.

You may not assign these Terms without our written consent. We may assign them in connection with a merger, acquisition, restructuring, sale of assets, or operation of law.

Headings are for convenience only.

26. Contact Information

Questions regarding these Terms may be directed to:

Dermatech Innovations, LLC
Doing business as Dermatech Innovations
10275 Collins Ave
Bal Harbour, Florida, 33154
Email: support@dermatechinnovations.com
Telephone: +1 702-686-5988